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The Insight Collective

About The Insight Collective

An independent organization founded by Tom Rieger, Jason Greer, and Brad Kaufman, bringing organizational, workforce, and technology perspectives to how AI changes decisions, work, risk, and performance.

Our charter

The Insight Collective examines why AI initiatives succeed, stall, or create unintended consequences.

We bring together organizational, workforce, and technology perspectives because AI cannot be understood through any one of them alone. Our purpose is to help leaders make better decisions about where AI belongs, how it changes work, and what must be true for it to produce meaningful results.

We challenge narrow technical explanations, vendor-led answers, and organizational shortcuts. Through advisory work, research, and open conversation, we examine AI as part of a connected operating system involving people, processes, incentives, information, leadership, and technology.

Why a collective

AI implementation crosses boundaries that organizations usually manage separately. Technology teams focus on models and platforms. Business leaders focus on outcomes and investment. Workforce leaders focus on jobs, trust, capability, and employee consequences. Each view is necessary, and none is sufficient on its own.

The Insight Collective brings those views into the same analysis. We use disagreement as evidence, examine the work behind the formal process, and test claims against measurable outcomes rather than treating implementation activity as progress.

Founders

Tom Rieger

President, NBI Consulting

Tom Rieger is the president of NBI Consulting and the author of Breaking the Fear Barrier. A former senior leader at Gallup, where he pioneered research on organizational barriers and change resistance, he is an expert in behavioral economics, competitive strategy, and organizational performance, with more than 25 years advising Fortune 500 companies, game studios, and government agencies.

Jason Greer

Founder and President, Greer Consulting, Inc.

Jason Greer is the founder and president of Greer Consulting, Inc., a labor management and employee relations consulting firm based in St. Louis. He holds an MSW from Washington University in St. Louis and a master's in labor and industrial relations from the University of Illinois, and is a co-author of People Matter Most and Bias, Racism & the Brain. He works directly with employees on workplace satisfaction and labor relations.

Brad Kaufman

CTO and Founder, Thoughtive

Brad Kaufman is the CTO and founder of Thoughtive, an AI consulting and implementation firm. He advises executive teams on enterprise AI strategy, enterprise architecture, AI governance and complex technology transformation, and has built and corrected the kinds of large distributed systems he advises on.

Jason and Tom worked together before the Collective: Tom is a contributor to Jason’s book Bias, Racism & the Brain. The three founders also host the podcast.

Where is your AI initiative breaking down?

The Collective works with leaders responsible for AI value, operational performance, workforce impact, or program risk. We are most useful when an initiative looks technically plausible but remains difficult to adopt, scale, govern, or trust.

Discuss an AI initiative